Support Direct

support@ultenic.com

My robot side brush is not working?

Please inspect the side brushes and remove any hair or debris, especially under the end caps. 

Reinstall the brushes and re-test the robot: Turn the robot over, place it on a flat surface, and press the HOME button.

If the robot continues to run without the error, please clean the brushes regularly, at least once per week.


If the problem persists, please contact our Customer Service team

Still need help?

support@ultenic.com

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