(问题)The unit still bumps into an object after AIVI recognizes it. 

●Reasons you encounter the problem may be


Your adapter may be irreversibly faulty, please contact our customer service team with a screenshot of your purchase order and the information of your purchasing platform.

●If through the above solutions, still can not solve your problem, please contact us through the contact information on the page, we will provide you with after-sales support as soon as possible.

When you contact us, please tell us which method you tried in our FAQ (provide link or title), it will help us to provide you with a solution quickly.

Thank you for choosing to purchase an ULTENIC product, we will be happy to assist you!
Ultenic Support Team

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Ok, got it