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support@ultenic.com

My D5/D5s/D5s Pro robot won’t recognize dustbin?

1) Please check if any dirt or bending on the leaf spring between the dustin and robot vacuum.

2) Please remove dustbin, and install water tank instead to see it robot works fine. 


If the problem persists, please contact our Customer Service team.

Still need help?

support@ultenic.com

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Ok, got it